One of us was sitting on the forty-fourth floor of a large steel company headquarters, eating lunch with the top nine officers of the firm. At one point, the CEO leaned over and confided that he was about to fire a small team.
“What would be the best way to do that?” he inquired.
“What do they do?” the visitor asked.
“Um, they are Advanced Sales.”
“And what does Advanced Sales do?”
The CEO looked uncomfortable at the question.
“Anwar,” he said to the CTO, “please explain what Advanced Sales does.”
The CTO squirmed a bit. He glanced around the table for help. Everyone suddenly seemed to find their luncheon plates particularly fascinating.
“Mary,” the CTO said, picking on the executive vice ...

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