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Critical Knowledge Transfer
book

Critical Knowledge Transfer

by Dorothy Leonard, Walter C. Swap
November 2014
Intermediate to advanced content levelIntermediate to advanced
240 pages
4h 59m
English
Harvard Business Review Press
Content preview from Critical Knowledge Transfer
The dean of Arts and Sciences at a large university has just left to become provost elsewhere. “Pierre” has been promoted to take his place. Pierre has had several administrative positions, including department chair, so he feels well qualified for the position. However, as he sits in the (much more comfortable) chair at his new desk, he sees a number of mystifying notations placed on his calendar by his administrative assistant.
“Er, Helen, what is this meeting every Tuesday with the ITRC?”
“I think that stands for Information Technology Resource Committee.”
“Who is on that?”
“Sorry, I don’t know. I think it’s in one of those files Daniel left you.”
“Do you know what the committee does?”
“Um, no, but you are the chair.”
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Publisher Resources

ISBN: 9781422168127