About the Authors

image images Scott Kostojohn, Principal Scott acts as sales director and CRM architect for Madrona Solutions Group, a leading Seattle, Washington, CRM consulting firm. Scott leverages his significant experience with various CRM platforms to support Madrona’s clients during complex implementations. Prior to joining Madrona, Scott worked for Microsoft in a variety of roles, including product strategy with the Microsoft Dynamics CRM product development team. Before that, he was a CRM consultant at Equarius (now EMC) helping clients around the ...

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