PRAISE FOR CRUCIAL ACCOUNTABILITY

“The revolutionary ideas in this book demonstrate how these moments of potential breakdown are, in fact, opportunities for breakthrough. The wisdom this book offers will not only save countless imperiled relationships, it will strengthen the world by profoundly strengthening its fundamental building blocks—our families, neighborhoods, communities, and workplaces.”

—Stephen R. Covey, author of The 7 Habits of Highly Effective People

“The tools and concepts of Crucial Accountability have proven to be extraordinarily effective in preparing our leaders to manage change and improve results. We expect this new book to take us to the next level in driving accountability.”

—Mike Redenbaugh, CEO, Bell Helicopter

“The ...

Get Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition, 2nd Edition now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.