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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition, 2nd Edition
book

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition, 2nd Edition

by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
September 2011
Beginner content levelBeginner
288 pages
5h 25m
English
McGraw-Hill
Content preview from Crucial Conversations Tools for Talking When Stakes Are High, Second Edition, 2nd Edition

HOW TO PREPARE FOR A CRUCIAL CONVERSATION

Here’s one last tool to help you turn these ideas into action. It’s a powerful way of coaching yourself—or another person—through a crucial conversation. It can literally help you identify the precise place you are getting stuck and the specific skill that can help you get unstuck.

Take a look at the following table, Coaching for Crucial Conversations. The first column in the table lists the seven dialogue principles we’ve shared. The second column summarizes the skills associated with each principle. The final column is the best place to start coaching yourself or others. This column includes a list of questions that will help you apply specific skills to your conversations.

Coaching for Crucial Conversations ...

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Publisher Resources

ISBN: 9780071771320