October 2021
Beginner
304 pages
6h 42m
English
book
Crucial Conversations: Tools for Talking When Stakes are High, Third Edition, 3rd Edition
by Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, Emily Gregory
Content preview from Crucial Conversations: Tools for Talking When Stakes are High, Third Edition, 3rd Edition
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Our lives begin to end the day we become silent about things that matter.
2
MASTERING CRUCIAL CONVERSATIONS
The Power of Dialogue
To be honest, we didn’t study our way into a discovery of Crucial Conversations. Instead, we stumbled into it.
Over the years, we worked with dozens of leaders in a variety of industries who were trying to implement dramatic changes. Part of our consulting methodology involved helping them find opinion leaders embedded throughout their organizations who might be helpful in the effort. We did so in a pretty straightforward way. First, we asked people to name the two or three people they turned to first when they were struggling to get something done. Over the past decades, we’ve asked tens ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.