June 2002
Beginner
256 pages
5h
English
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1What’s a Crucial Conversation?And Who Cares?
The void created by the failure to communicate is soon filled with poison, drivel, and misrepresentation.—C. NORTHCOTE PARKINSON
When people first hear the term “crucial conversation,” many conjure up images of presidents, emperors, and prime ministers seated around a massive table while they debate the future of the world. Although it’s true that such discussions have a wide-sweeping and lasting impact, they’re not the kind we have in mind. The crucial conversations we’re referring to in the title of this book are interactions that happen to everyone. They’re the day-to-day conversations that affect your life.
Now, what makes one of your conversations crucial as opposed to plain vanilla? First, ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.