CHAPTER 20

Maintaining AV Operations

In this chapter, you will learn about

•   Working with vendors, suppliers, and customers

•   Managing levels of stock and materials

•   Maintaining appropriate security for company equipment

•   Maintaining the professional skills and knowledge of your company staff

•   Monitoring client sites from a remote location

•   Performing administrative tasks

Managing the operations of an AV business is like managing any business. Management typically involves working with suppliers and vendors, maintaining relationships with clients, addressing issues such as security, and ensuring the AV staff is up-to-date on industry best practices and information.

This chapter reviews some of the typical tasks necessary for ...

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