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Cultural Intelligence, 3rd Edition by Kerr C. Inkson, David C. Thomas

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CHAPTER 3

Mindfulness and Cross-Cultural Skills

FINDING HER FEET

Safiyah was a twenty-year-old Muslim exchange student from Malaysia, on her first visit to Australia. On Safiyah’s first day in Sydney she dressed carefully, wearing an especially pretty hijab, and walked from her lodgings down to the nearby shopping mall. Wanting a few personal items, she entered a convenience store and gathered them, then went to the counter to pay. The shop assistant was busy solving some problem with the electronic till, and there was a young man ahead of Safiyah in the line. As she waited patiently behind him, Safiyah became aware of something deeply disturbing about his appearance. Even from behind him she could see that he was unshaven, and his hair was long ...

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