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Culturally Intelligent Leadership by Mai Moua

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Chapter 3

Cultural Intelligence Defined

A few years ago I was invited to speak about cultural intelligence at a global women’s leadership conference in the United Arab Emirates. Like any country I am traveling to, I made the efforts to learn about the area of the world that I was going to visit. To prepare for my trip I found books that spoke about the cultural history and background of the country. I bought language CDs and watched documentaries about that region of the world. I also visited websites and blogs to explore what other travelers had done and experienced. I know I spent hours finding information and learning about the culture and the people including what gestures to use and how to address someone in a business meeting–all the etiquettes ...

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