Culture Matters

Table of contents

1. Cover
2. Half Title
3. Title Page
4. Copyright Page
5. Table of Contents
6. Foreword
7. Preface
8. Acknowledgments
9. About the Author
10. Foreword
11. Preface
12. Acknowledgments
13. About the Author
14. SECTION I GLOBAL VIRTUAL TEAM
    1. 1 Anywhere, Anytime, and with Anyone—Virtual Workplace
       1. Introduction
       2. References
    2. 2 What Is a Global Virtual Team?
       1. Introduction
       2. References
    3. 3 Characteristics and Elements of Global Virtual Teams
       1. Introduction
       2. Culturally Distinctive, Culturally Synergistic
       3. Working Together, Working at a Distance
       4. Technology Dependent, Technology Savvy
       5. Different Times, Different Urgency
       6. References
15. SECTION II CULTURE AND ITS MEANING
    1. 4 Overview of Culture and Cultural Values
       1. Introduction
       2. Cultural Characteristics
          1. Artifacts, Products, and Symbols
          2. Norms and Values
          3. Basic Assumptions
       3. References
    2. 5 Edward Hall: High-Context versus Low-Context Intercultural Communication
       1. Introduction
       2. References
    3. 6 Fons Trompenaars and Charles Hampden-Turner: Seven Cultural Dimensions: A Mirror Image of Problem-Solving in the Workplace
       1. Introduction
       2. People Orientation (P)
       3. Environment Orientation (E)
       4. Time Orientation (T)
       5. Conclusion
       6. References
16. SECTION III DISTRIBUTED DECISION-MAKING PROCESSES AND ACTIVITIES
    1. 7 Overview of Distributed Decision-Making Process
       1. Introduction
       2. Theoretical Models of Decision-Making Process
       3. Active Months of Participation
       4. Distribution of Active Participants
       5. Distribution of Less Active Participants
       6. References
    2. 8 Problem Identification
       1. Civil Society’s Contributions in the Decision-Making Processes
       2. Problem Identification Process
       3. Problem Identification Behaviors
       4. Reference
    3. 9 Proposal Making
       1. Introduction
       2. Proposal-Making Behaviors
       3. References
    4. 10 Solution
       1. Introduction
       2. Solution Behaviors
       3. References
17. SECTION IV CULTURAL INFLUENCES ON DISTRIBUTED DECISION MAKING
    1. 11 Online Communicative Behaviors Based on Cultural Variations
       1. Introduction
       2. High-Context Cultural Orientation
       3. Low-Context Cultural Orientation
       4. Reference
    2. 12 Intercultural Communication Styles
       1. Introduction
       2. Intercultural Communication Style: Indirect versus Direct
       3. Intercultural Communication Style: Ambiguous versus Detailed
       4. References
    3. 13 Cultural Values
       1. Introduction
       2. Individualism versus Collectivism
       3. Task Oriented versus Relationship Oriented
       4. References
18. SECTION V STRATEGIES AND COMPETENCIES FOR MANAGING GLOBAL VIRTUAL TEAMS
    1. 14 What Global Leaders Should Know about Managing “Working Together at a Distance”
       1. Introduction
       2. Cultural Adjustments
       3. Are You Experiencing Virtual Cultural Shock?
       4. References
    2. 15 Why GVT Leaders Need Intercultural Competencies
       1. Intercultural Competency Is Indispensable to Global Virtual Teams
       2. What Is Intercultural Competency?
       3. CAB Intercultural Competency Framework
          1. Cognitive Aspect
          2. Affective Aspect
          3. Behavioral Aspect
       4. References
    3. 16 How to Manage GVTs—Dos and Don’ts for Culture and Decision Making for Global Leaders
       1. Introduction
       2. Managing Distributed Decision Making in a GVT
       3. The Dos and Don’ts of Cultural Orientation for GVT Leaders
       4. In a Nutshell
       5. References
    4. 17 Culture Counts! “It Is Not What You Said, But How You Said It!”
19. Index