Chapter 7

The Four-R Action Plan for Working Effectively Around the Globe

What if the next best thing to building a better world was simply creating a better workplace—an interconnected, globally dispersed environment where people come together via traditional and not-so-traditional means, where respect builds relationships, and where random acts of recognition lead to mutually rewarding interactions?

—Christopher, an engineer in a global organization

Think of a time of significant challenge or transition in your life. More than likely, your friends and family helped you through it. That’s universal—as we encounter transitions and challenges ...

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