Culture Shock: A Handbook For 21st Century Business

The Nine Areas of Organizational Openness

1 Culture and behaviour

2 Work environment

3 Systems

4 Innovation

5 Environment issues

6 Marketing and communications

7 Finance

8 Privacy

9 Competition

1 Culture and Behaviour

To discuss openness meaningfully, we need to start with your (or any) organization’s culture and behaviour. There’s a reason why this book is called Culture Shock, and that is because so many of the adaptations that need to happen and the opportunities that are available are cultural. The following six domains on this list all interact with culture – they create it and they are created by it, they are all interlinked. But culture is like the glue binding them all together, which is why it is first.

So what does an open ...