In the end, this book is about change, constant and never-ending change, and building an organization where change is second nature to all involved.
An organization that gives its people power over their own destiny, especially in the face of constant change and growth, is an organization with highly charged and energized people.
The core principle: People don't mind change. They mind being changed.
In order to understand that statement, it is necessary to understand more specifically why people resist being changed or even change itself. This chapter will describe the dynamics of change and will propose a process for dealing with change from a leader's perspective.
The change process described has been used ...