September 2019
Beginner
192 pages
4h 52m
English
Content preview from Customer-Driven DisruptionBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
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CUSTOMER-FOCUS STRATEGY 4: GOOD ENOUGH IS NO LONGER GOOD ENOUGH
QUALITY CAN BE A potent weapon, but only if you know how to use it. Most companies don’t. As soon as they’ve beaten the competition, they consider themselves “good enough.” But in today’s world, no company—no matter how far ahead of the competition it is—stays good enough for long. Look what happened to McDonald’s. Their growth has stalled, and Chick-fil-A is on its way to becoming the third-largest food chain in the United States by 2020.1
How did this happen? Chick-fil-A focuses on the kind of quality that today’s customers care about. Their motto is “Food is essential to life, therefore make it good.” They buy small birds that yield juicier meat and they have perfected its seasoning, ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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