4Communicating Up, Down,Across, In, and Out

Now that you understand your management style, learned about leadership qualities, and created a development plan, it is time to put your skills to use. We begin Part II with communication skills because many of your job functions depend on how well you communicate. Your communication skills need to be exceptional if you want to stand out as a dynamic leader. Mediocrity will not cut it.

You learned that effective leadership involves getting others to share your vision and goals. You can accomplish that by learning how to communicate well at all times by listening completely; understanding nonverbal cues; speaking your best in various situations, from informal conversations to formal presentations; mastering ...

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