Tips for the Student

WELL-TRAINED EMPLOYEES ARETHE KEY TO SATISFIED CUSTOMERS

Why is customer service training important? The answer is simple: treating your customers well is essential to your company and to your job. Learning how to give exceptional customer service is necessary for any business to succeed.

What can happen if customer service is not important to a business?

ImagePICTURE THIS:…THE WRONG WAY TO HANDLE CUSTOMERS

Kris began a new job working in a gift shop. She enjoyed stocking shelves and arranging merchandise in the display cases and window. She also got along well with her coworkers and manager, who joked around and had a good time. ...

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