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Cutting Through the Noise by Wanda Pina, Norma Davila

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CHAPTER 9:

From Generic to Individual Attention: Are You Practicing What You Preach?

 

 

 

Overview

In this chapter, we will focus on you as an engagement role model for your employees. Of course, everybody wants to be a role model, but what are the requirements?

As you make decisions about what you will do to be a role model, we encourage you to consider that your employees need to feel safe in an environment where they are part of something bigger than themselves. As their manager, you can make a difference in what Erickson and Gratton (2010) call the “signature experience” of each employee through your modeling.

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Manager as a Role Model ...

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