CHAPTER 10: OPERATIONAL SOLUTIONS
An organisation might employ the most sophisticated technology and develop meticulous compliance procedures, but exposure to Internet risks will remain inadequately addressed, unless operational use of Internet technologies is effectively managed. The types of operational risk that might arise were discussed in Chapter 4.
Operational controls help to protect directors, partners, personnel and the organisation as a whole from exposure to liability, while at the same time helping to identify any steps to minimise the impact of risks. Controls define the organisation’s expectations of the use of Internet technologies. Without a policy defining their acceptable and unacceptable use, an organisation may find it difficult ...
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