© Eric C. Thompson 2018
Eric C. ThompsonCybersecurity Incident Responsehttps://doi.org/10.1007/978-1-4842-3870-7_1

1. The Significance of Incident Response

Eric C. Thompson1 
Lisle, Illinois, USA

Effective incident response forms the criteria used to judge cybersecurity programs. Effective protection and detection measures do not matter if the response to an event falls short. Within days of an announcement, news articles criticizing an entity’s response can negatively influence public opinion. Sizable data breaches elicit scrutiny that can last for years. Target became a prime example of this when it suffered a breach in 2014, and Equifax reinforced this fact in 2017. Criticism for not communicating news of the breach and possessing all the answers ...

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