“We are what we repeatedly do. Excellence, therefore, is not an act, but a habit.”
Internet Technology (IT) is probably the most challenging program for any organization and its leadership to control over time, as it is affected by changes in the business environment. Governance is often heavily influenced by an organization's underlying culture. For many organizations, this involves successfully relinquishing local control of enterprise data by individual departments for the “greater good.”
Any governance effort by an organization is associated with the exercise of authority, control, and shared decision making over the management of its data assets. However, governance is often the most challenging aspect of a Data as a Service (DaaS) program in any large organization due to the high degree of coordination required to gain consensus among the multiple stakeholders on major governance issues. This chapter discusses ...