CHAPTER 5

Implementing Digital Transformation

Both a digital vision and implementing organization-wide actions are important to digital transformation. Data-based decisions must also be made about practical aspects of implementing digital technologies. This chapter explores the how and what of implementing specific technologies in ­specific ­processes in an organization. In general, once the vision is defined then technology shortfalls need to be determined. Investing in technology that is not used or that is difficult to use is a problem to avoid. To encourage agile development and rapid customized implementations it is important to consider focusing initially on small-scale cloud-based solutions. Buying large-scale, packaged solutions is ...

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