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Data Breach Preparation and Response
book

Data Breach Preparation and Response

by Kevvie Fowler
June 2016
Intermediate to advanced content levelIntermediate to advanced
254 pages
7h 50m
English
Syngress
Content preview from Data Breach Preparation and Response
Chapter 7

Communicating Before, During and After a Breach

Brian West

Abstract

This chapter outlines the role of communications in the event of a cyber Breach, using crisis communications approaches. It takes readers through how to manage, prepare and guide communication plans, and promotes the concept of a holistic Cyber Resilience approach, based on paradigm shifts in crisis management communications, rather than a narrow focus and reliance on Cyber Security alone.

The chapter explains the three stages of a good crisis communications plan, from before, during, and after a crisis in the wake of a cyber Breach, and the Assess, Resolve, and Control (A.R.C.) approach while managing an active crisis.

Keywords

Cyber resilience; Crisis communications; ...

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Publisher Resources

ISBN: 9780128034507