Data Breaches: Crisis and Opportunity

Chapter 6. Payment Card Breaches

In March 2008, Cissy McComb, owner of Cisero’s Ristorante, called the Park City, Utah, police department. She had just received a letter from Elavon, her restaurant’s payment processor, notifying her that “payment cards used at Cisero’s may have been accessed, counterfeited and fraudulently used elsewhere.” Visa had identified the restaurant as a “common point-of-purchase” for a group of stolen cards and notified the bank. Cisero’s was a mom-and-pop Italian restaurant located on Main Street in Park City. Steve and Cissy McComb had opened the restaurant in 1985 and ran it for 30 years. During the summertime Sundance Festival, Cisero’s was packed with flashy stars and visiting tourists. The owners bragged that ...