Data Center Handbook

34Computerized Maintenance Management System in Data Centers

Peter Sacco

PTS Data Center Solution, Inc., Oakland, NJ, USA

34.1 Introduction

We’re living in a fast-paced society fueled by technology with an acceleration rate that’s nearly impossible to grasp. If a company isn’t constantly improving and updating itself, then it is doomed for failure.

Dissatisfactory maintenance service can be a costly problem for any company. Performing tedious repairs on equipment because of improperly filed work orders is not only a time waster but also a money waster. In addition, so is buying extra parts because of unlogged/lost inventory.

As companies grow, it becomes harder and harder to keep up with operational maintenance in the data center. When does this machine need service next? When was this machine last serviced? Is the warranty about to expire? Through the successful use of a Computerized Maintenance Management System (CMMS), these questions will not only be answered but never will be asked again.

34.1.1 Why CMMS

The CMMS provides a complete and integrated managed solution for the operational maintenance of data center sites, from stand-alone data center facilities to tenant-space computer rooms and their related support infrastructure. CMMS is a cost-effective solution to maintain and/or track information technology (IT) and facility assets in the data center. The goal of the service is to help organizations increase asset life, track maintenance details, prevent equipment failures, ...