FOREWORD
As President and CEO of the Association of Information and Image Management (AIIM), I get the chance to interact with thousands of information management experts on a daily basis. AIIM is a key resource for its more than 100,000 members, who are at the forefront of the struggle to manage information sprawl.
In this role, I’ve worked with Chris Surdak for several years, including coauthoring an ebook on social media and collaboration management. Through these interactions, it is clear that Chris has deep experience with the challenges of managing data and information in our daily lives, while trying to maintain some semblance of control.
A range of market forces are bringing dramatic changes in our world, including mobility, cloud computing, ...
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