Chapter 12

Road map

 Revolutions always come around again. That’s why they’re called revolutions.

—Terry Pratchett

The “Road Map” for DG is the penultimate work product for the DG program. That is, aside from the operating program itself, it is the most important output from the DG team’s deployment efforts. It also forms the foundation for the sustainability of DG.

Almost any organization that has used automation for information processing has tried to do something formal to manage that information. We have said several times that the management of information already happens in organizations, but it just happens poorly. The road map process, therefore, must not only produce the list of events required to deploy DG, it must also provide an outline ...

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