4. Strategies for Dealing with Data Silos

Some form of automation will ultimately provide aneffective answer to business intelligence problems.

—H. P. Luhn (1958)

Asking a simple question about the data flowing through your organization can be like opening up Pandora’s box, exposing communication inefficiencies that belie the promises of an all-digital world. Within an organization, useful data can live everywhere and in every form. Some of this data is transactional, structured, well-regulated data with dedicated personnel tasked to watch over it all the time. What happens when data is unstructured? How much of your organization’s data lives in disparate spreadsheets, in Web applications, or in blobs of text such as email records and social ...

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