Data-informed decision-making processAsk – Identifying problems and interpreting requirementsAcquire – Understanding, acquiring, and preparing relevant dataAnalyze – Transforming data into insightsApply – Validating the insightsAct – Transforming insights into decisionsAnnounce – Communicating decisions with dataAssess – Evaluating outcomes of a decisionMaking a data-Informed decision in actionUsing a data-informed decision checklistWhy data-informed over data-driven?StorytellingWhy is communicating with data so hard?Three key elements of communicationWhy include a narrative?The processSummaryFurther reading