Skip to Content
Data Mining Techniques: For Marketing, Sales, and Customer Relationship Management, Third Edition
book

Data Mining Techniques: For Marketing, Sales, and Customer Relationship Management, Third Edition

by Gordon S. Linoff, Michael J. A. Berry
March 2011
Beginner to intermediate
888 pages
26h
English
Wiley
Audiobook available
Content preview from Data Mining Techniques: For Marketing, Sales, and Customer Relationship Management, Third Edition

Chapter 14

Alternative Approaches to Cluster Detection

The previous chapter introduces clustering in the business context, using the most common clustering technique. K-means clustering has much to recommend it. It is powerful and quite scalable, so it can run on very large data sets. It is available in most data mining tools. The ambitious can even manage to implement k-means clustering using SQL.

K-means is not, by any means, the only clustering technique. Because the purpose of clustering is to find interesting patterns, having additional techniques is a benefit. Different clustering techniques give more perspectives on the islands of similarity lurking in the data. Sometimes k-means finds good, useful clusters, but not always. This chapter starts with an explanation of the shortcomings of k-means, showing an example where the clusters it identifies are simply not intuitive.

The first alternative method is called Gaussian mixture models (GMM) or sometimes expectation maximization (EM) clustering. This form of clustering is quite similar to k-means. The most obvious difference is that GMM produces soft clusters rather than hard clusters. With soft clusters, a record can be associated with more than one cluster. However, there are other differences as well, and GMM clusters can be more effective than k-means ones.

The next method, divisive clustering, starts with all the data in one big cluster and then looks for ways to split the data, in a process analogous to the creation ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

Effective Sales Force Automation and Customer Relationship Management

Effective Sales Force Automation and Customer Relationship Management

Raj Agnihotri

Publisher Resources

ISBN: 9780470650936Purchase book