Looking at How Data Is Collected

The first step in the analysis process involves reviewing the ways in which data is collected. This includes everything from index cards and hand-written lists to preprinted forms and data-entry screens (such as those used in a database software program or Web browser).

Begin this step by reviewing all paper-based items. Find out what types of paper documents the organization is using to record data, and then gather a single sample of each. Assemble these samples into a stack, and then store them in a folder for use later in the design process. For example, assume that the organization is collecting supplier data on index cards. Go through each of the index cards until you find one with an entry that is as ...

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