Conducting Interviews

Now that you have a general idea of how the organization collects and presents its data, it's time to interview users and management to determine how the organization uses its data. Interviews are useful in the analysis phase for these reasons:

  • They provide details about the samples you assembled during the previous reviews. The discussions you had with users and management during the previous reviews were solely meant to identify (in general terms) how the organization collects and presents the data it uses. In this phase, however, you'll ask specific questions about the samples you assembled during those reviews. This will enable you to clarify the aspects of a specific sample that you consider to be vague or ambiguous. ...

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