August 2010
Beginner to intermediate
240 pages
6h 16m
English
Content preview from Dealing with Dilemmas: Where Business Analytics Fall ShortBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Chapter 5. Dealing with Dilemmas, or Not?
Ever notice that "what the hell" is always the right decision?
—Marilyn Monroe
Strategic dilemmas can be predicted; they are deeply rooted in most organization's business models. In fact, we can even classify a number of them. Long term or short term, listen or lead, and optimize or innovate are all "now-versus-later" dilemmas that require creating options. Value or profit, inside out or outside in, and top down or bottom up are "you-versus-me" dilemmas and you should seek synthesis. These dilemmas are universal. Next to these predictable dilemmas, there are always one-time strategic "this-or-that" decisions to be taken that require a clear choice or a certain trade-off.
But how? Everyone seems to agree that the genius of the and is important. However, how can that genius be embraced? We all understand that conflicting requirements need to be reconciled to create a win-win situation, but that seems to be more art than science. Or is it? What is the right course of action? There are many ways to deal with dilemmas.
How Not to Deal with Dilemmas
"What the hell" may have worked for Marilyn Monroe. Sir Richard Branson of Virgin preaches, "screw it, let's do it."[118] The famous Peters and Waterman describe a "bias for action" as one of the key principles of successful management in In Search of Excellence.[119] These are all examples of the current Western management culture not really helping in recognizing and dealing with dilemmas. This way of ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.