March 2002
Beginner to intermediate
224 pages
6h 12m
English
book
Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst, 2nd Edition
by Dr. Rick Brinkman, Dr. Rick Kirschner
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18The Whiner
“… It was terrible.” Cynthia whined.
Joann took a deep breath, looked up at Cynthia and forced a smile. “Yes, terrible you said.”
Joann began doodling on the pad of paper in front of her. This was the fifth time Cynthia had interrupted her this morning. And if that wasn’t bad enough, Joann had 16 more in her department just like Cynthia. She had heard that the manager before her had taken an early retirement because she couldn’t stand these people any longer. Joann had mistakenly believed the other managers were kidding about that. Painfully, she had discovered they were not. It seemed that she couldn’t concentrate on any one item ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.