eightDEC’s Impact on the Evolution of Organization Development

Some of the unique aspects of DEC’s culture surfaced in my own efforts to be a helpful consultant to Ken Olsen, to the Operations Committee, and eventually to many other individuals and groups throughout the organization. I have already described how some of my early efforts to improve communication in the Operations Committee forced me to learn that “expert consulting” would not be helpful but that if I got into the flow of the group and figured out what they were trying to do, I could help them to do it better. This was the essential lesson that led to the whole philosophy of process consultation (Schein 1967,1999b).

In my further work with various parts of the organization I learned ...

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