40. Experience Can Improve Decisions, But...

Experience is the name everyone gives to their mistakes.

—O. Wilde

A Cleveland, Ohio, fire commander and his crew encountered a fire at the back of a house. The commander led his hose team into the building. Standing in the living room, they blasted water onto the smoke and flames that appeared to consume the kitchen. But the fire roared back and continued to burn. The men doused the fire again, and the flames briefly subsided. Then they flared up again with an even greater intensity. As the firefighters retreated and regrouped, the commander was gripped by an uneasy feeling. He ordered everyone to leave. Just as the crew reached the street, the living-room floor caved in. Had the men stayed in the ...

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