Chapter 1

Big-Picture Pressures on Decision-Makers

In This Chapter

arrow Identifying the forces putting pressure on decision-makers

arrow Working in a complex, uncertain decision-making environment

arrow Restoring ethical integrity to business

arrow Designing business cultures to make better decisions

Decisions are being made all the time, every minute of every day, and most of them are made automatically, without much intentional thought. Subtle yet pervasive forces influence the accuracy of every decision. Most decision-makers aren’t aware of these forces, yet their impact has huge consequences on company fortunes and people’s lives. With each decision, small or big, that you and I make, we shape the experience of life and, more boldly, the design of the world.

In this chapter, I show you how big-picture pressures are forcing business decision-makers to engage in higher-order thinking, to see things from multiple perspectives, and to embrace rather than fear uncertainty and complexity. More importantly, you discover how adapting to these changes lets you become a leader who is purpose-driven — someone ...

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