Decision-making Tools to Support Innovation

5The Recruitment Process in Human Resources: An Application of ELECTRE

Human resources are part of the capital of a company. Indeed, the human factor is considered an important resource in an organization (Liu et al. 2012). Skill sets, know-how and knowledge are thus an intangible asset for a company. It is therefore necessary to put in place a system to manage human resources, in order to properly respond to the needs of the development of current projects, but also by adopting a forward-looking vision to define the future skill sets to be acquired. To accomplish this, companies have different options: training current staff to integrate key skills, recruitment of new employees trained in these skills or implementing external talent in the form of services or collaborations with ecosystem actors (open source, partnerships, communities, etc.) (Altman et al. 2014).

In this chapter, we will focus on the recruitment process of new staff members. Personnel selection is primarily an intuitive practice. The recruitment managers analyze the candidates’ profiles, conduct interviews and finally make a decision based on their expertise. The choice of the most suitable candidate traditionally depends on several factors: academic factors (such as level of study), technical factors (such as mastery of specific software), professional factors (such as experience) and personal factors (such as inter-personal skills). All of these factors must be considered in order to carry out a detailed ...