Preface

Decision Management Systems are my business and one of my passions. I have spent most of the last decade working on them. Four years ago I wrote Smart (Enough) Systems with Neil Raden, in which we laid the groundwork for talking about Decision Management Systems. I have spent the time since then working with clients and technology vendors to refine the approach. I have read a lot of books on business rules, data mining, predictive analytics, and other technologies. I have had a chance to work with lots of great people with deep knowledge about the technologies involved. And I have been fortunate to work with many clients as they build and use Decision Management Systems. This book is the result.

The book is aimed at those at the intersection ...

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