Praise for Decision Quality

“No one has coached more businesses through high-stakes strategic decisions than Carl Spetzler and the team at SDG. If you're looking for wisdom on making better decisions in your business, you've come to the right place.”

—Chip and Dan Heath, Bestselling Coauthors including Decisive: How to Make Better Choices in Life and Work

“I've been a fan of the decision quality approach for many years. I try to share it with analysts and engineers with whom I work because we are often drawn toward solving analytically complex problems without enough attention to framing problems well, managing uncertainty, and engaging with organizations from start to finish. The decision quality framework is an excellent guide for consultants, technical experts, and program managers to achieve the most impact from their work.”

—Thomas Olavson, PhD, Google Inc.

“Implementing the decision quality processes described in this book should become the ‘new normal’ for all organizations and their leaders. Complex or not, decision making at the product, service, or human capital level involves dealing with uncertainty and re-examining assumptions. This book provides the perfect framework for doing this mission-critical work—and making the best choices possible for building work environments and corporate cultures for top performance and innovation.”

—China Gorman, Former CEO, Great Place to Work Institute

“From beginning to end, this book underscores the business benefits that accrue ...

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