Decision Quality

Part IThe Decision Quality Framework

Part I provides an overview of the entire decision quality (DQ) framework. Chapter 1 answers the question, “Why is DQ needed?” It explains why decision-making skills are important, and how improving those skills can contribute to better lives and fortunes. It also describes the fundamental difference between a decision and its outcome. Chapter 2 discusses the question, “What is decision quality?” It introduces the six requirements for DQ. Having quality in all six requirements is the key to reaching the destination of a high-quality decision. Chapter 3 addresses the question, “How can we achieve DQ?” We begin by declaring which decisions should be made. Next, we diagnose the nature of the decision, and then select a process that fits the decision.