Recognizing Types of Decision Support
For millennia, people have used decision aids, such as checklists, to help in decision making. Recordkeeping is a way to have historical data for decision making. Building scale models was and is a tool to help in planning. Using signal fires for warning in times of war was a tool for communications and decision support. In many ways, we write technical books to codify knowledge for the next generation of decision makers. The world has changed, and now, more than ever before, managers need more sophisticated computerized tools for decision support.
In the last 40 years, researchers have created frameworks for classifying DSS. In 1980, Alter categorized DSS in terms of generic operations, ranging ...
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