Decision Support, Analytics, and Business Intelligence, Third Edition

CHAPTER 5

Business Intelligence and Data-Driven DSS

Most managers want to make fact-based decisions. Many large organizations have implemented database systems called data warehouses to organize facts for timely retrieval. Some organizations have implemented BI systems based on earlier management and EIS. Business intelligence refers to extracting, analyzing, and distributing data from corporate databases to support decision making. For many years, the prospects and problems of providing managers with timely management information have been discussed and debated. Overall, managers and IS specialists seem interested in learning more about new types of data-driven DSS. So, the debate about costs, advantages, problems, and possibilities for data-driven ...