Chapter 6
Looking Forward to Innovative Decision Support Systems
Technology developments have created many opportunities to implement innovative decision support systems (DSS). This is the good news. The bad news is that many projects will not meet expectations and some will be spectacular failures. To increase the success rate, we need to carefully evaluate proposed DSS projects.
Both managers and management information systems (MIS) professionals are involved in evaluating proposed DSS projects. The technical managers who need to focus on evaluating DSS projects include the chief information officer, corporate IT professionals, database administrators, and network administrators. The business managers who evaluate DSS projects include senior ...
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