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Decoding the New Consumer Mind: How and Why We Shop and Buy
book

Decoding the New Consumer Mind: How and Why We Shop and Buy

by Kit Yarrow
March 2014
Beginner
224 pages
5h 9m
English
Jossey-Bass
Content preview from Decoding the New Consumer Mind: How and Why We Shop and Buy

6

Involvement

In olden times (say, ten years ago) a company would make a great product, set a tempting price, tell the people most likely to be interested all about it, and sell the product. It was so simple back then. Control over nearly every aspect of the transaction was in the hands of the company—except for the decision to buy. Consumers sat back and let the experts do the driving. If the offer came together in a way that pleased them, they purchased.

Today, people are willing to be involved in every aspect of that process—from what's made, to how it's produced, to where it's sold. They are willing to engage in promoting and even selling it themselves. Many even insist on this level of involvement.

NEW-SCHOOL MARKETING

This shift is occurring ...

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Publisher Resources

ISBN: 9781118647684