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Build the Bridge as You Walk on It

When we make the decision to initiate a change, we are facing a series of tough challenges. The path of change is often tortuous, with no clearly defined structure for determining if our action is right or wrong.

For several years, I worked with a fast-growing company that had made a variety of impressive accomplishments. At one point, I arranged for one of my students to write a case study about the company. I accompanied the student when the CEO was interviewed and recounted the first five years of the company.

It was an impressive story about the unfolding of a clear strategic plan. He described the company as moving effortlessly from phase A to B and then to C. This account did not match my understanding ...

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