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The Transformational Cycle

It is common for the group of people who head an organization to refer to themselves as the top management team. I have worked with many such groups. Seldom has one of these groups actually functioned as a team. I define a team as an enthusiastic set of competent people who have clearly defined roles, associated in a common activity, working cohesively in trusting relationships, and exercising personal discipline and making individual sacrifices for the good of the team. When a team exhibits these characteristics, it performs at levels that exceed organizational expectations. The whole is greater than the sum of its parts. There is high-level cooperative interaction.

What I often encounter when working with top management ...

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