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Deep Smarts: How to Cultivate and Transfer Enduring Business Wisdom by Dorothy Leonard-Barton, Walter C. Swap, Dorothy Leonard

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The Importance of Cultivating and Transferring Deep Smarts

DEEP SMARTS are the engine of your organization. You can-not progress without them, and you will manage more effectively if you understand what they are, how they are built and cultivated, and the ways they can be transferred. Throughout your organization are people whose intuition, judgment, and knowledge, both explicit and tacit, are stored in their heads and—depending on the task—in their hands. Their knowledge is essential. They are, relative to others, expert. These are the people with deep smarts, and it is not an exaggeration to say that they form the basis of your organizational viability.

There are many reasons for us to be concerned about identifying, nurturing, and transferring ...

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