2. Key Elements and Processes in Managing Supply Operations and How They Interact

This chapter brings together the key processes involved in managing the many activities and procedures involved in supply operations. Category analysis, introduced in Chapter 1, is discussed in more depth in this chapter. Also, some of the more tactical aspects of the supplier selection and evaluation process are detailed. Many of the concepts introduced in Chapter 1 are expanded upon in this chapter. Also, the idea of maintaining and developing suppliers along with effective performance evaluation techniques are introduced. The key concepts of all these processes are defined throughout the chapter.

Learning Objectives

After completing this chapter, you should ...

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