4. Supply Chain Information and Technology

The supply chain principles, processes, and strategies discussed in the preceding chapters share a common bond. Each one depends on the availability of accurate and timely information. This information must be readily accessible and flow seamlessly within and across organizations to ensure that supply chain managers have the intelligence needed to make appropriate decisions. Technology is the conduit through which this information flows, making it an essential element of an integrated supply chain.

A well-planned and properly linked supply chain information system allows each organization in the channel to access a common pool of data. This fosters consistency of decision making in which activities are ...

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